Need Help With Your Product?
Our support team is here to help with:
- alarm troubleshooting
- chirping and nuisance alarms
- carbon monoxide alarm questions
- warranty support
- replacement guidance
- installation questions
- user guide assistance
Contact Options
Email Support
Phone Support
Hours of Operation
Monday–Friday
8:00 AM – 5:00 PM CST
Emergency Notice
If your alarm is sounding for smoke or carbon monoxide:
- leave the building immediately
- move to fresh air
- call 911 if needed
Do not contact support first during an active emergency.
Download User Guides
You can also find product manuals on our: User Guides Page
Warranty Questions
For warranty claims, please include:
- model number
- purchase date
- retailer purchased from
- issue description
This helps us assist you faster.